cust.co / NRR Benchmark / Collaboration Software

Collaboration Software NRR Benchmark

Net Revenue Retention across 7 collaboration software companies in the cust.co dataset, aggregated across all funding stages and ACV bands.

Latest median NRR · 2026-Q1
100%
down -4.5pp QoQ · up +4pp YoY
7 companies
46 verified disclosures
P25–P75: 96% – 110%

NRR over time - vertical-wide

90%96%102%108%114% 2020-Q22021-Q22024-Q12024-Q22025-Q12025-Q42026-Q1 Median NRR (vertical) Shaded area: 25th–75th percentile range across contributing companies 2020-Q2 - 103% (BOX) 2020-Q4 - 100% (BOX) 2021-Q1 - 103% (BOX) 2021-Q2 - 108% (BOX) 2022-Q2 - 100% (BOX) 2023-Q2 - 100% (BOX) 2024-Q1 - 101% (BOX) 2024-Q3 - 111% (MNDY) 2024-Q4 - 102% (COUR, MNDY, BOX, ASAN, WIX) 2024-Q2 - 100% (BOX) FY-2024 - 106% (WIX) FY-2025 - 105% (BOX, COUR, TEAM, MNDY, WIX) 2025-Q1 - 96% (BOX, ASAN, COUR, MNDY, STRA) 2025-Q2 - 99% (MNDY, ASAN, BOX, TEAM, COUR, STRA) 2025-Q3 - 103% (ASAN, BOX, COUR, MNDY, TEAM) 2025-Q4 - 105% (ASAN, BOX, MNDY, TEAM, WIX, STRA) 2026-Q1 - 100% (ASAN, BOX, COUR, TEAM) P25–P75 spread

Each point is the median across all collaboration software companies that disclosed in that period. Shaded area = 25th-75th percentile range.

Cells in this vertical

3 (stage × ACV band) cells with verified data. Click a row to drill into peer-cell distribution + top performers.

StageACV bandLatest medianHistorySample
Public $5K-$25K ACV 96% 3 co · 16 obs View →
Public $25K-$100K ACV 104% 2 co · 20 obs View →
Public Under $5K ACV 90% 2 co · 10 obs View →

Companies in this vertical

7 verified companies. Showing top 7 alphabetically.

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