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Biggest NRR Declines (YoY)

The companies losing expansion the fastest. Ranked by year-over-year change.

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# Company Vertical Stage Latest NRR YoY change History
1 OptimizeRx OPRX Healthcare SaaS Public 90% -30pp FY2023-Q3: 127%FY2023-Q4: 121%FY2024-Q2: 124%FY2024-Q3: 127%FY-2024: 121%FY2024-Q4: 121%FY2025-Q1: 114%FY2025-Q2: 121%FY2025-Q3: 120%FY-2025: 116%FY2025-Q4: 116%FY2026-Q1: 110%FY2026-Q2: 90%
2 DoubleVerify DV Sales & Marketing Tech Public 109% -15pp FY-2019: 156%FY-2020: 123%FY-2021: 126%FY2022-Q4: 127%FY-2022: 127%FY-2023: 124%FY-2024: 112%FY2024-Q4: 112%FY-2025: 109%FY2025-Q4: 109%
3 Flywire FLYW Fintech SaaS Public 110% -15pp FY-2023: 125%FY2024-Q3: 120%FY-2024: 114%FY2024-Q4: 114%FY-2025: 110%
4 Doximity DOCS Healthcare SaaS Public 107% -11pp FY2021-Q2: 167%FY2021-Q3: 173%FY-2021: 117%FY2022-Q1: 139%FY2022-Q2: 139%FY2022-Q3: 128%FY2022-Q4: 133%FY-2022: 119%FY2023-Q1: 153%FY2024-Q1: 117%FY2024-Q2: 114%FY2025-Q1: 114%FY2025-Q2: 119%FY2025-Q3: 117%FY2025-Q4: 119%FY-2025: 119%FY2026-Q1: 118%FY2026-Q2: 118%FY2026-Q3: 112%FY2026-Q4: 109%FY-2026: 109%FY2027-Q1: 107%
5 Criteo CRTO Sales & Marketing Tech Public 110% -10pp FY2024-Q3: 120%FY2024-Q4: 126%FY2025-Q1: 120%FY2025-Q2: 112%FY2025-Q3: 107%FY2025-Q4: 99%FY2026-Q1: 110%
6 Smartsheet SMAR Collaboration Software Public 111% -10pp FY2024-Q1: 123%FY2024-Q2: 121%FY2024-Q3: 118%FY2025-Q1: 114%FY2025-Q2: 113%FY2025-Q3: 111%
7 Toast TOST Restaurant SaaS Public 109% -9pp FY2020-Q4: 135%FY-2023: 118%FY2024-Q1: 111%FY2024-Q4: 110%FY-2024: 110%FY2025-Q4: 109%
8 Health Catalyst HCAT Healthcare SaaS Public 92% -8pp FY2024-Q4: 100%FY2025-Q1: 103%FY2025-Q3: 92%FY2025-Q4: 93%FY-2025: 92%
9 Fastly FSLY AI Infrastructure Public 100% -6pp FY2019-Q2: 136%FY2020-Q2: 137%FY2020-Q3: 147%FY2020-Q4: 121%FY-2020: 123%FY2022-Q4: 122%FY2023-Q1: 120%FY2023-Q4: 113%FY2024-Q1: 114%FY2024-Q2: 110%FY2024-Q3: 105%FY2024-Q4: 99%FY-2024: 102%FY2025-Q1: 110%FY2025-Q2: 104%FY2025-Q3: 106%FY2025-Q4: 110%FY2026-Q1: 113%FY2026-Q2: 117%FY2028-Q1: 100%
10 Backblaze BLZE AI Infrastructure Public 103% -6pp FY2023-Q4: 123%FY-2023: 109%FY2024-Q1: 112%FY2024-Q2: 114%FY2024-Q3: 118%FY-2024: 116%FY2024-Q4: 116%FY2025-Q1: 105%FY2025-Q2: 109%FY2025-Q3: 106%FY2025-Q4: 105%FY2026-Q1: 103%FY2026-Q2: 103%
11 Autodesk ADSK Construction SaaS Public 105% -5pp FY2025-Q3: 100%FY2025-Q4: 100%FY-2025: 105%FY2026-Q1: 105%FY2026-Q2: 110%FY2026-Q3: 110%FY2026-Q4: 100%FY-2026: 105%FY2027-Q1: 105%
12 CrowdStrike CRWD Security Public 115% -4pp FY2019-Q4: 100%FY2021-Q2: 104%FY2021-Q3: 120%FY2021-Q4: 120%FY2022-Q1: 120%FY2022-Q2: 120%FY2022-Q3: 100%FY-2022: 124%FY2023-Q1: 120%FY2023-Q4: 120%FY2024-Q1: 125%FY2025-Q1: 119%FY2025-Q3: 115%FY-2025: 112%FY2025-Q4: 112%FY2026-Q4: 115%
13 Sprout Social SPT Sales & Marketing Tech Public 100% -4pp FY2019-Q4: 110%FY2022-Q3: 108%FY2023-Q3: 107%FY2024-Q2: 104%FY-2024: 104%FY2024-Q4: 104%FY-2025: 100%FY2025-Q4: 100%
14 Nutanix NTNX AI Infrastructure Public 106% -4pp FY-2024: 121%FY2025-Q1: 110%FY2025-Q2: 110%FY2025-Q3: 110%FY2025-Q4: 108%FY2026-Q1: 109%FY2026-Q2: 107%FY2026-Q3: 106%
15 PubMatic PUBM Sales & Marketing Tech Public 98% -4pp FY2024-Q2: 108%FY2024-Q3: 112%FY-2024: 107%FY2025-Q1: 102%FY2025-Q2: 102%FY2025-Q3: 98%FY-2025: 96%FY2026-Q1: 96%FY2026-Q2: 98%

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