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Biggest CS Teams

Direct headcount commitment to retention. From 10-K workforce sections + transcripts.

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# Company Vertical Stage Latest NRR CS team History
1 Palo Alto Networks PANW Security Public 120% 16,068 FY2025-Q4: 120%FY2026-Q2: 119%FY2026-Q3: 120%
2 NCR Atleos NCR Fintech SaaS Public 98% 8,000
3 NCR Voyix VYX Restaurant SaaS Public 98% 8,000
4 GoDaddy GDDY Dev Tools Public 115% 5,700 FY-2022: 93%FY-2023: 92%FY2023-Q4: 115%
5 Sprinklr CXM Customer Engagement Public 104% 3,000 FY2025-Q3: 107%FY-2025: 115%FY2025-Q4: 104%FY2026-Q1: 102%FY2026-Q2: 102%FY2026-Q3: 102%FY-2026: 111%FY2026-Q4: 103%FY2027-Q1: 104%
6 Varonis VRNS Security Public 110% 2,658 FY2019-Q1: 116%FY2020-Q2: 90%FY2024-Q4: 105%FY2025-Q4: 110%
7 RingCentral RNG Customer Engagement Public 100% 2,000 FY2025-Q3: 99%FY2025-Q4: 100%FY2026-Q1: 100%
8 Bentley Systems BSY Construction SaaS Public 109% 1,000 FY2018-Q4: 98%FY2020-Q4: 98%FY2021-Q2: 98%FY2021-Q3: 98%FY2021-Q4: 98%FY2022-Q2: 98%FY2023-Q2: 98%FY2023-Q4: 108%FY2024-Q1: 108%FY2024-Q2: 108%FY2024-Q3: 109%FY-2024: 110%FY2024-Q4: 110%FY2025-Q1: 110%FY2025-Q2: 109%FY2025-Q3: 109%FY-2025: 109%FY2025-Q4: 109%FY2026-Q1: 109%FY2026-Q2: 109%
9 Morningstar MORN Fintech SaaS Public 101% 900 FY-2021: 127%FY-2025: 101%
10 Progress Software PRGS Dev Tools Public 100% 523 FY2023-Q1: 100%FY2024-Q2: 100%FY2024-Q3: 100%FY2024-Q4: 100%FY-2024: 101%FY2025-Q1: 100%FY2025-Q2: 100%FY2025-Q3: 100%FY2025-Q4: 100%FY-2025: 100%FY2026-Q1: 99%FY2026-Q2: 100%
11 DoubleVerify DV Sales & Marketing Tech Public 109% 227 FY-2019: 156%FY-2020: 123%FY-2021: 126%FY2022-Q4: 127%FY-2022: 127%FY-2023: 124%FY-2024: 112%FY2024-Q4: 112%FY-2025: 109%FY2025-Q4: 109%
12 Alkami ALKT Fintech SaaS Public 115% 40

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