cust.co / Compare / Zscaler vs OneSpan

Zscaler vs OneSpan - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Security. Both at Public stage.

Zscaler leads by +12pp on latest NRR (115% vs 103%).

NRR over time

97%106%114%122%131% FY2018-Q3FY-2020FY2023-Q2FY2024-Q1FY2025-Q2FY2024-Q2FY2026-Q2 NRR Zscaler OneSpan Zscaler - FY2018-Q3: 125% Zscaler - FY-2018: 117% Zscaler - FY-2019: 118% Zscaler - FY2019-Q4: 120% Zscaler - FY-2020: 116% Zscaler - FY2020-Q4: 122% Zscaler - FY-2021: 127% Zscaler - FY-2022: 125% Zscaler - FY2023-Q2: 125% Zscaler - FY2023-Q3: 125% Zscaler - FY2023-Q4: 125% Zscaler - FY-2023: 121% Zscaler - FY2024-Q1: 125% Zscaler - FY2024-Q3: 116% Zscaler - FY2024-Q4: 116% Zscaler - FY2025-Q1: 114% Zscaler - FY2025-Q2: 115% Zscaler - FY2025-Q3: 114% Zscaler - FY2025-Q4: 114% Zscaler - FY2026-Q4: 115% OneSpan - FY2024-Q1: 107% OneSpan - FY2024-Q3: 106% OneSpan - FY2024-Q4: 106% OneSpan - FY2025-Q1: 107% OneSpan - FY2025-Q2: 101% OneSpan - FY2025-Q3: 103% OneSpan - FY2025-Q4: 104% OneSpan - FY2024-Q2: 112% OneSpan - FY-2024: 106% OneSpan - FY-2025: 104% OneSpan - FY2026-Q1: 105% OneSpan - FY2026-Q2: 103%

Zscaler hit a higher all-time peak (127% in FY-2021).

Stat-by-stat

Metric Zscaler OneSpan
Latest NRR 115% 103%
All-time peak NRR 127% 112%
All-time low NRR 114% 101%
QoQ change +1pp -2pp
YoY change +1pp +0pp
3-year change -10pp -
Disclosures tracked 20 12

Customer cohorts

MetricZscalerOneSpan
Total customers 11,000 -
Over $100K ARR 4,182 -
Over $1M ARR 785 -
Top-10 concentration - 20%
Average ACV - -
US revenue mix 53% 46%

Commercial structure

MetricZscalerOneSpan
Total RPO $7.4B $100M
Current RPO (12mo) $3.3B $36M
Multi-year contracts - -
Avg contract length 48 mo -
Subscription rev mix 98% 77%
New customers added - -

Post-sales motion

MetricZscalerOneSpan
CS team size - -
Customers per CSM - -
Pricing model subscription subscription
Renewal cadence multi-year multi-year
CSM coverage model account-named account-named
Top customer exec - -

How does your NRR stack up?

Compute yours in 30 seconds. Get a live retention report showing where you stack up, your expansion gap, and which public companies sit closest to your numbers.