Toast hit a higher all-time peak (135% in FY2020-Q4).
| Metric | Toast | NCR Voyix |
|---|---|---|
| Latest NRR | 109% | 98% |
| All-time peak NRR | 135% | 98% |
| All-time low NRR | 109% | 98% |
| QoQ change | -1pp | - |
| YoY change | -9pp | - |
| 3-year change | - | - |
| Disclosures tracked | 6 | 1 |
| Metric | Toast | NCR Voyix |
|---|---|---|
| Total customers | 180,000 | 400 |
| Over $100K ARR | - | - |
| Over $1M ARR | - | - |
| Top-10 concentration | - | - |
| Average ACV | - | - |
| US revenue mix | 95% | 63.9% |
| Metric | Toast | NCR Voyix |
|---|---|---|
| Total RPO | $1.1B | $1.1B |
| Current RPO (12mo) | $1.0B | $825M |
| Multi-year contracts | - | - |
| Avg contract length | - | 60 mo |
| Subscription rev mix | 15.2% | 83.2% |
| New customers added | 9,500 | 140 |
| Metric | Toast | NCR Voyix |
|---|---|---|
| CS team size | - | 8,000 |
| Customers per CSM | - | - |
| Pricing model | hybrid | subscription |
| Renewal cadence | annual | multi-year |
| CSM coverage model | account-named | hybrid |
| Top customer exec | - | - |
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