Bill.com hit a higher all-time peak (94% in FY-2025).
| Metric | Bill.com | Expensify |
|---|---|---|
| Latest NRR | 94% | 88% |
| All-time peak NRR | 94% | 88% |
| All-time low NRR | 92% | 88% |
| QoQ change | +2pp | - |
| YoY change | - | - |
| 3-year change | - | - |
| Disclosures tracked | 2 | 1 |
| Metric | Bill.com | Expensify |
|---|---|---|
| Total customers | 479,300 | 45,700 |
| Over $100K ARR | - | - |
| Over $1M ARR | - | - |
| Top-10 concentration | - | 0% |
| Average ACV | - | - |
| US revenue mix | 97% | 90.7% |
| Metric | Bill.com | Expensify |
|---|---|---|
| Total RPO | $73M | - |
| Current RPO (12mo) | $34M | - |
| Multi-year contracts | - | - |
| Avg contract length | - | - |
| Subscription rev mix | 20% | 90.8% |
| New customers added | 4,100 | - |
| Metric | Bill.com | Expensify |
|---|---|---|
| CS team size | - | - |
| Customers per CSM | - | - |
| Pricing model | hybrid | hybrid |
| Renewal cadence | annual | monthly |
| CSM coverage model | account-named | hybrid |
| Top customer exec | Beth Johnson | Cole Eason |
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