Agora hit a higher all-time peak (144% in FY2020-Q1). Over 3 years, PagerDuty is flat +0pp; Agora is down -40pp.
| Metric | PagerDuty | Agora |
|---|---|---|
| Latest NRR | 98% | 104% |
| All-time peak NRR | 107% | 144% |
| All-time low NRR | 97% | 93% |
| QoQ change | +1pp | +5pp |
| YoY change | -2pp | +7pp |
| 3-year change | +0pp | -40pp |
| Disclosures tracked | 13 | 13 |
| Metric | PagerDuty | Agora |
|---|---|---|
| Total customers | 15,506 | 3,877 |
| Over $100K ARR | 884 | - |
| Over $1M ARR | 79 | - |
| Top-10 concentration | 2% | - |
| Average ACV | - | - |
| US revenue mix | 70.2% | - |
| Metric | PagerDuty | Agora |
|---|---|---|
| Total RPO | $426M | - |
| Current RPO (12mo) | $309M | - |
| Multi-year contracts | - | - |
| Avg contract length | - | - |
| Subscription rev mix | - | - |
| New customers added | 600 | - |
| Metric | PagerDuty | Agora |
|---|---|---|
| CS team size | - | - |
| Customers per CSM | - | - |
| Pricing model | hybrid | consumption |
| Renewal cadence | multi-year | consumption |
| CSM coverage model | hybrid | - |
| Top customer exec | Allison Corley | - |
Compute yours in 30 seconds. Get a live retention report showing where you stack up, your expansion gap, and which public companies sit closest to your numbers.