Flexible pricing
that scales with you

Unlimited seats on every plan. No per-user fees - ever.

Foundation

For teams getting started with AI-powered customer retention.

$500/mo
Billed monthly
100 protected customers
  • Unlimited seats
  • Customer health monitoring
  • AI recommended actions
  • Customer data chat
  • Portfolio newsfeed
  • Reusable Skills
  • Email, calendar & CRM integration
  • Meeting prep automation
  • Real-time health alerts
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Growth

For scaling teams with CRM-connected workflows and deep insights.

$1,500/mo
Billed monthly
500 protected customers
Everything in Foundation, plus:
  • Data warehouse & ticketing connections
  • Natural language workflows
  • AI sentiment & topics
  • QBR & renewal artifacts
  • User segmentation
  • Account-level metrics
  • Shared inbox management
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Enterprise

For organizations building retention systems at scale.

Custom
Billed annually
Unlimited customers
Everything in Growth, plus:
  • Browser automation
  • External system actions
  • Projects
  • Custom object sync
  • Custom data integration
  • Advanced reporting
  • AI prompting support
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FAQ

Any customer account you actively monitor in Cust. You choose which accounts to protect - unused slots don't count against your limit.

Yes. Every plan includes unlimited team seats at no extra cost. Invite your entire CS team, managers, and executives - everyone gets full access.

Absolutely. Upgrade or downgrade anytime. When upgrading, you'll get immediate access to new features with prorated billing.

All plans include email, calendar, and CRM integrations. Growth and Enterprise plans add data warehouse connections, ticketing systems, and custom data integrations.

Annual plans are billed upfront for the full year at a 20% discount. You save significantly compared to monthly billing while getting the same features and support.

Start retaining more customers today

See how Cust can transform your customer retention.

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