The Zoho integration connects your CRM data to Cust so Retention Agents can research and act on customer health signals. Pull accounts, contacts, and deal data from Zoho and push back AI-generated health scores.
Teams using Zoho CRM get the same powerful retention intelligence as any other CRM - complete account context, automated health scoring, and proactive risk detection.
Pull customer accounts, contacts, and deal history from Zoho CRM to build a complete retention picture.
Push Cust-generated health scores and risk indicators back to Zoho as custom fields your team can act on.
Use Zoho segments and Cust health data together to prioritize which accounts need attention first.
Authorize Cust to access your Zoho CRM data via secure API authentication.
Select which modules, fields, and record types Cust should pull from Zoho.
Cust begins analyzing your Zoho data and generating retention intelligence within hours.