The Outlook Calendar integration gives Cust visibility into your team's meeting patterns with customers. Track meeting frequency, attendance, and engagement trends across your entire portfolio.
When an account that used to have weekly check-ins goes two weeks without a meeting, Cust catches it and flags it for your Retention Agents to act on.
See meeting cadence across all accounts in one dashboard - instantly spot who's getting attention and who's not.
Track which customer stakeholders attend meetings and flag when decision-makers stop showing up.
Get automatic notifications when meeting frequency drops below the threshold you set for each account tier.
Authenticate through Microsoft's secure OAuth - works with any Microsoft 365 business or enterprise plan.
Define which calendars and team members Cust should monitor for customer meeting patterns.
Calendar data enriches health scores and powers proactive meeting cadence recommendations.
See how Cust uses Outlook Calendar data to keep more customers.
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